While you wait

We understand that waiting for professional support can be difficult and we would like to highlight some resources you may wish to make use of whilst you are waiting. There are many available online and in the community to support you. Some of these are outlined below and more can be found on our useful resources page. You will also find on this page the approximate current wait times for the different types of treatment we offer.

You can find a library of approved books using the link below to help support improving your mental health.

Books to help help improve your mental health

Wellbeing support

Our Wellbeing Navigators facilitate a range of wellbeing focused workshops including Coping with Stress, Relaxation and Self Care, Maintaining Your Wellbeing, and Self-Confidence and Assertiveness. The workshops are designed to enable you to learn techniques and strategies to support you in maintaining your overall wellbeing. They are based in various community locations around the borough. Further information about our Wellbeing workshops and the dates they are running can be found  here.

If you would be interested in attending one of our wellbeing focused workshops, please call 0203 513 6264 and we will be happy to arrange this for you. 

Online Resources

Silvercloud

We can arrange for you to have access to SilverCloud. This is an online platform allowing you access to self-help materials that can support you to begin to work towards your recovery while you wait. Please contact the service on 0203 513 5888 if you do not already have access to SilverCloud, or if you have lost your PIN code to enter the platform. Further information about SilverCloud can be found here.

 

Togetherall — free support, available right now

Talking to someone can help, even if you're not ready to talk to people you know. Togetherall is a free, anonymous online community you can access instantly, 24/7 — no waiting, no referral. Share what's on your mind with others facing similar challenges, any time of day or night. It's safe, monitored around the clock by mental health clinicians, and comes with self-help courses and resources on things like anxiety, low mood and stress.

Free for 16+ residents of Richmond, Kingston, Croydon, Wandsworth, Merton and Sutton. Register with your postcode in minutes.

Learn more about Togetherall at: https://bit.ly/3QARudP

Togetherall

Togetherall — free support, available right now

Talking to someone can help, even if you're not ready to talk to people you know. Togetherall is a free, anonymous online community you can access instantly, 24/7 — no waiting, no referral. Share what's on your mind with others facing similar challenges, any time of day or night. It's safe, monitored around the clock by mental health clinicians, and comes with self-help courses and resources on things like anxiety, low mood and stress.

Free for 16+ residents of Richmond, Kingston, Croydon, Wandsworth, Merton and Sutton. Register with your postcode in minutes.

Learn more about Togetherall at: https://bit.ly/3QARudP

Every mind matters

Every mind matters is a free online service that supports Londoners to look after their mental health and wellbeing in a way that works for them. It shows simple and practical ways to ease anxiety, manage stress, lift mood and sleep better. Every mind matters is available 24/7 on any device. It provides a range of resources all of which have been reviewed and approved by a clinical specialist.

Recovery College

The Recovery College run by South West London & St George’s Mental Health NHS Trust was the UK's first mental health recovery study and training college. It provides a range of courses and resources for patients, families, friends, carers and staff. The college aims to support people become experts in their own self-care and wellbeing. The courses are run by peer trainers (people with lived experience of mental health challenges) and mental health professionals. The courses vary in length from a single three-hour session to an eight-week course. They are delivered both online and in person. To find out more about the Recovery College, the courses it offers and to enrol, please click here.

Recovery cafés

The Recovery Cafés offer a safe, inclusive and welcoming space for those who are struggling to cope. You do not need to book and can just turn up to get some support. They are open 6:00pm and 11:00pm Monday – Friday and noon to 11:00pm Saturday, Sunday and every bank holiday.

  • Hestia’s Recovery Café: 966 Garratt Lane, London SW17 0ND.  Email: recoverycafe@hestia.org or call 07794 394 920
  • Sunshine Recovery Café: 296a Kingston Rd, London SW20 8LX. Email: info@sunshinerecoverycafe.org or call 07908 436 617
  • Twickenham Recovery Hub: 32 Hampton Road, London TW2 5QB. Email: recoveryhub@rbmind.org or call 020 3137 9755
  • Kingston Recovery Hub: Alfriston Centre, 3 Berrylands Road, London KT5 8RB. Email: recoveryhub@rbmind.org or call 020 3137 9755

If you need urgent support, please click here
 

Additional online CBT resources

Centre For Clinical Interventions (CCI)
Website:   www.cci.health.wa.gov.au/Resources (workbooks section). 
The resources provided on CCI's website aim to provide general information about various mental health problems, as well as techniques that focus on a cognitive behavioural approach to managing difficulties.

Mood Gym
Website:  www.moodgym.anu.edu.au
An innovative, interactive web program designed to prevent depression. It consists of five modules, an interactive game, anxiety and depression assessments, downloadable relaxation audio, a workbook and feedback assessment. 

Living life to the full
Website: www.llttf.com
Living Life to the Full is an online course aimed at adults, providing easy access to CBT skills. It aims to empower users to tackle low mood, stress and distress through improving their understanding of why they feel as they do and teaching key life skills that will challenge these feelings. The course offers 10 modules based on Chris Williams’ Five Areas model and is in a self-help format, supported by workbooks to be used between sessions. Sound, text and video clips are used throughout to guide users through the programme. Users must register to access the course. It is free.

OCTC
Website: www.octc.co.uk/resources   
Oxford Cognitive Therapy Centre website has a list of self-help booklets for a variety of mental health difficulties. 
 

Waiting times

Please find below our approximate waiting times so you can see how long you are likely to be waiting. 

Average Waiting Times per intervention
Step 2  Approximate wait in weeks JAN-MAR 2026
Guided Self Help 18-20
Step 2 Group  8-12
Silvercloud  10-12
Step 3   
1:1 Cognitive Behavioural Therapy  48-50
1:1 Cognitive Behavioural Therapy with our digital partner MIndler (Formerly IESO) 44-48
Step 3 Group 11-14
Counselling with The Awareness Centre  20-24

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