Advice and support for patients

There are lots of different kinds of support that we offer to patients, carers, friends and families. If you are looking for information about services, you can find:

• Urgent support:  For urgent support for your mental health, including crisis care for adults and young people and information about local Recovery Cafes, visit our urgent help page.
• Talking Therapies:  Find out how to access free NHS talking therapies like cognitive behavioural therapy (CBT), counselling and guided self-help in your borough.
• Other Trust services:  For information about the unique range of services we offer in south west London, from Children Eating Disorders care to our National Deaf services, take a look at our A-Z service directory.
• Know who to turn to in your community:  Find alternative help and support in your community run by local voluntary and community sector organisations and groups. Know who to turn to in your community.
• Bereavement support:  After losing a loved one, people often feel many different emotions. If you are struggling to cope find support from specialist bereavement charities and organisations.
• Support following an upsetting event : If an upsetting event has affected you, take a look at our list of resources and organisations that offer relevant support.
• Support for carers:  Take a look at our carers advice pages to find information about support for carers, carers assessments and carers and confidentiality. 

We have a team of experts who can provide advice on a variety of other subjects. This includes:

• Advocacy
• Legal advice
• Benefit advice
• The Mental Health Act

If you have feedback, queries or concerns about the service you or someone you care for has received, you can contact our Patient Advice and Liaison (PALS) team.

The Department of Spiritual and Pastoral Care offers a Trust-wide service with chaplains based at Tolworth, Queen Mary's and Springfield hospitals.

We hold regular services at each hospital and can provide you with help to practice your faith, whatever that may be. We can make contact with leaders of faith groups beyond those that are directly represented within the Trust.

We can also help if you are seeking meaning at a time of personal distress. We regularly visit all the inpatient units and are available to both patients and staff. In this way, we try to offer a friendly face and a listening ear when it is required.