Get help in an emergency

Mental Health Crisis Line 

If you live in any of the five of our London boroughs: Kingston, Merton, Richmond, Sutton and Wandsworth and you need mental health support in a crisis you can call our 24/7 Mental Health Crisis Line on 0800 028 8000.

The Mental Health Crisis Line offers emotional support and advice to people who are affected by urgent mental health issues, at any time of the day or night. It is open to everyone: both children and adults of all ages, and to people who haven’t previously accessed mental health services.

Please only attend A&E if you have an emergency with your physical health. The MHSL can help and direct you to the right service for your mental health.

If you are already a patient (adult or young person under the age of 18) at our Trust, between the hours of  9am-5pm Monday to Friday we encourage you to call the mental health team that looks after you. You can find their contact details here. Otherwise, please contact the 24/7 Mental Health Crisis Line.

If you are a child or young person, or a parent/carer concerned about a young person’s mental health, you can contact the SLP CAMHS Crisis Line on 0203 228 5980, Monday to Friday 5pm – 11pm. Saturday, Sunday, and Bank Holidays 9am – 11pm.

If you are calling urgently from a partner agency and require support and direction, you are encouraged to also contact the 24/7 Mental Health Crisis Line.

If you are Deaf, you can call our Mental Health Crisis Line using Sign Live Video Relay Service (VRS): 

  • On a computer, go to and register using Facebook, Google or email
  • On phone, iPad or tablet download SignLive’s app for free and register

You will then be able to call the Trust for free.

Contact the Recovery Cafés

The recovery cafés offer a safe, inclusive and welcoming space for those who are struggling to cope. They can accommodate English, Polish, French, Italian and Romanian speakers.

Hestia’s Recovery Café, 996 Garratt Lane, Tooting, SW17 0ND, 07794 394 920

Sunshine Recovery Café, 296a Kingston Road, SW20 8LX, 07908 436 617

Open Monday to Friday 6pm – 11pm.  Saturday, Sunday and bank holiday 12 noon – 11pm Saturday, Sunday and every bank holiday. 

Sutton Crisis Café, 63 Downs Road, Belmont, Sutton, SM2 5NR, 0800 012 9082
Open 6.30pm - 11pm every day.  

Go to Accident & Emergency

You can go to your nearest A&E Department and ask to speak to the duty Psychiatrist.

St George’s Hospital, St. James Wing, Blackshaw Rd, London SW17 0QT
St Helier Hospital, Wrythe Lane, Carshalton, Surrey, SM5 1AA


If you are struggling, you may also find it helpful to contact one of the following helplines:

• The Samaritans - 24 hours a day Samaritans offer confidential non-judgemental emotional support for people who are experiencing feelings of distress or despair, including those which could lead to suicide. For English and Welsh speakers. Tel: 116 123 Email: (responses within 12 hours)

• Saneline - Every evening, 4.30pm – 10.30pm Offer specialist emotional support and information to anyone affected by mental health difficulties, including family, friends and carers. Tel: 0300 304 7000 Support Forum:

• Papyrus – Weekdays 10am - 10pm, 2pm - 10pm weekends and 2pm – 5pm bank holidays Confidential helpline for any young people (under 35) at risk of suicide or anyone worried about a young person at risk of suicide.

• CALM is the Campaign Against Living Miserably, for men aged 15 to 35. Tel: 0800 58 58 58 Website: CALM - Daily, 5pm to midnight