Crisis support

Kingston Talking Therapies is not an emergency mental health service and we are unable to respond to a mental health crisis.  But there are services who can help.

If you feel that you that you can’t keep your self safe, are thinking of taking your own life, or are at risk of harming yourself, these services can offer urgent support.

Who to contact if you feel that you can't keep yourself safe.

Contact your GP 

Contact your GP if you are feeling worse, mentally and/or physically, or if you feel you require medication, or want to change your medication.  Ask for an urgent/emergency appointment if necessary.

Mental Health Crisis Line

You can also phone the Mental Health Crisis Line. This helpline is open 24 hours a day, 7 days a week on  0800 028 8000. The Mental Health Crisis Line offers emotional support and advice to people who are affected by urgent mental health issues, at any time of the day or night. It is open to everyone: both children and adults of all ages, and to people who haven’t previously accessed mental health services. More information about the mental health crisis line and other crisis services (including what to do if you are deaf or hard of hearing) can be found under Urgent Help.

Call 111 (NHS out of hours non-emergency service)

You can also call NHS 111 for practical support if you are worried about how you are feeling and are unsure of what to do.

In an emergency

If you have harmed yourself, or you feel you are at immediate risk of harming yourself or others, ring 999 for an ambulance or go to A&E (Kingston Hospital NHS Trust, Galsworthy Road, Kingston Upon Thames, Surrey, KT2 7QB). The hospital will assess your needs and support you to keep safe.

For more information on coping with a crisis please see our crisis support information leaflet.