New referrals are discussed by CAMHS teams at their weekly referrals meetings and referrals prioritised according to the information provided (e.g. severity, impact on functioning, risk level).
The family and referrer are then contacted with information, either about an appointment or alternative next steps. A CAMHS worker may contact you for further information, or to think with you about the best way of engaging the family in an assessment.
If a family or young person's problems worsen whilst you are waiting to hear the outcome from a referral, contact the CAMHS team and provide them with an update. In cases where someone's safety may be at risk, either as a result of self-harm, potential harm to others or child protection issues, please contact the relevant agency immediately and directly (for example, accident and emergency (A&E), police, social care).