We recognise it can be a worrying time when your child or young person is struggling with their mental health. As key people in your child young person's life, we work alongside parents, carers and families, to support you to feel empowered to best support your child.
We are committed to involving and supporting carers and family members as partners in the care of people using our services. We are Gold Star members of the Carers' Trusts' Triangle of Care membership scheme that promotes shared working between carers, professionals and people using services.
Supporting someone with a mental health difficulty can be difficult and sometimes lonely. Having good information at the right time and knowing where to get help and support can make all the difference.
We encourage you to speak with our teams if you have any concerns or would like to understand more about the support available to you as a family member or someone in a caring role.
Education Wellbeing Service team have been developing a number of videos for parents, teens and school staff on a range of mental health and wellbeing topics.
If you are a parent or a carer and would like your child to access our services, then please discuss this with your GP, child’s school or any other professional who is involved in supporting you. They can submit a referral after reading the guidelines on this page. We do not accept referrals directly from parents, carers or young people.
Our referral process is different for each borough, please refer to individual borough pages for more information.
SLP CAMHS Crisis Line
Telephone: 0203 228 5980
Monday to Sunday 9am — 11pm, 365 days a year. Outside of these hours, you will hear an automated message and be prompted to select your local 24hrs Mental Health Crisis Line.
SWLSTG Mental Health Crisis Line
If you live in any of the five of our London boroughs: Kingston, Merton, Richmond, Sutton and Wandsworth and you need mental health support in a crisis you can call our 24/7 Mental Health Crisis Line on 0800 028 8000.
The Mental Health Crisis Line offers emotional support and advice to people who are affected by urgent mental health issues, at any time of the day or night.
Please only attend A&E if you have an emergency with your physical health. The Mental Health Crisis Line can help and direct you to the right service for your mental health.