Urgent Help

If you need urgent mental health support:

• Call NHS 111 and press 2 for the mental health option
• Or call South West London and St George's Mental Health Crisis Line on 0800 028 8000.

The crisis line can provide an interpretation service if needed.

Both services have a team of mental health specialists who can: 

• Provide professional support and advice by phone 
• Direct you to the right service for your needs
• Help you to get seen by a professional if you need an urgent assessment and arrange further support if needed.

If you’re a child, young person, or a parent/carer worried about a young person’s mental health, call the  South London Partnership CAMHS (Child and Adolescent Mental Health Services) Crisis Line on  0203 228 5980. The line is open every day from 9am to 11pm.

Call 999 or attend A&E if someone’s life is at risk during a mental health crisis – for example, risk of a medical emergency, serious injury or overdose, or if you have concerns about your physical health that require immediate medical attention.

If you go to A&E with a mental health emergency they may refer you to the liaison psychiatry team if further mental health input is needed. There are liaison psychiatry teams based in the following local A&E departments:

• St George’s Hospital, St. James Wing, Blackshaw Rd, London SW17 0QT
• St Helier Hospital, Wrythe Lane, Carshalton, Surrey, SM5 1AA
• Kingston Hospital, Galsworthy Rd, Kingston upon Thames KT2 7QB

Between 9am and 5pm Monday-Friday, contact the team providing your care using the details they have provided and follow any arrangements they have made with you for accessing support.

*The Journey Recovery Hubs operate a drop-in service, or you can self-refer by  completing their self-referral form or contacting 020 3137 9755 / recoveryhub@rbmind.org

 

We provide NHS Talking Therapies services across Kingston, Wandsworth, Richmond, Sutton and Merton.

What are Taking Therapies?

Talking therapies (psychological therapies) can be used to treat many different mental health problems. They involve talking to a trained professional about your thoughts, feelings and behaviours.

Talking therapies can help with many different problems, including:

• difficult feelings, such as low mood, worries and stress
• depression, including postnatal depression
• anxiety, including social anxiety, phobias and obsessive compulsive disorder (OCD)
• post-traumatic stress disorder (PTSD)
• eating disorders, including anorexia and bulimia
• bipolar disorder
• personality disorders
• coping with a long-term health condition, such as irritable bowel syndrome (IBS) or chronic pain

How to get talking therapies

There are many different ways to get talking therapies. You do not need to have a diagnosed mental health condition.

For some mental health problems, such as anxiety and depression, you can refer yourself to NHS talking therapies without speaking to a GP.

To use this service, you need to be registered with a GP and must be aged 18 or over (or 16 or over in some areas).

If you're under 18, find out more about getting mental health support for children and young people.

When to speak to a GP

Speak to a GP if you:

• are not sure about referring yourself for talking therapies – they can offer advice and help you find out what's available in your area
• have, or think you might have, an eating disorder, bipolar disorder, personality disorder or psychosis – they can refer you to a suitable specialist for treatment

 

• Through your GP — Contact your GP for mental health advice and guidance, including make a referral to our services.
• Help with medicines — If you are under our care, our pharmacy team provides a dedicated helpline for advice and support. If you have any questions about your medication, you can call our Medicines Helpline on 020 3513 6829, Monday to Friday, 9am–5pm, to speak with a pharmacist. You can also use our MindMeds app to log and keep track of your medication. It’s available to download on both Android and Apple devices.
• Via the NHS website — find further information and advice about getting support for your mental health on the NHS website.
• Through  Hub of Hope — it is the UK’s largest mental health support database. It is provided by national mental health charity Chasing the Stigma and brings local, national, peer, community, charity, private and NHS mental health support and services together in one place.
• Through Every Mind Matters — find tips, guides, digital tools and activities to support your wellbeing and improve your mental health on the Every Mind Matters website.

From other helplines and text services

If you just need to talk, any time of day or night, these services offer confidential support from trained staff and volunteers. You can talk about anything that's troubling you, no matter how difficult.

• Beat support people who have or are worried they have an eating disorder, as well as others affected, such as friends and family members. Their helpline is available by phone, 3pm-8pm, Monday to Friday on  0808 801 0677 and via webchat.
• CALM is the Campaign Against Living Miserably. Their helpline is open daily from 5pm to midnight on 0800 58 58 58.
• Childline offers support to children and young people over the phone and online. If you are under 19, you can also call  0800 1111 to talk to  Childline or chat to one of their counsellors online. The number will not appear on your phone bill.
• Kooth offers free, confidential and anonymous online support and counselling for 11-23 year olds.
• Papyrus  provides confidential support and advice to young people struggling with thoughts of suicide, and anyone worried about a young person. Call 0800 068 4141, text 07860 039967 or email pat@papyrus-uk.org. The line is open 24 hours every day of the year, including weekends and bank holidays.
• Samaritans offer confidential non-judgemental emotional support for people who are experiencing feelings of distress or despair, including those which could lead to suicide. For English and Welsh speakers. Call 116 123 or email jo@samaritans.org (it may take several days to receive a reply by email).
• SANEline offers specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers. Call 0300 304 7000 (every day of the year, from 4pm – 10.30pm).

 

Know Who To Turn to signposting

We have resources available to support local people, healthcare partners, and community leaders and organisations in signposting to key NHS mental health services across south west London.

Our 'Know Who to Turn To' mental health signposting toolkit includes a range of printable and digital resources designed to raise awareness of the support available for people experiencing mental health difficulties, including those in crisis.