Our address

South West London and St George's Mental Health Trust

Trinity Building, Springfield University Hospital
15 Springfield Drive
London
SW17 0YF

Telephone: 0203 513 5000

All general enquiries should be directed through our contact centre. If you need an interpreter, please tell the call handler which language you speak. We will then call you back with a telephone interpreter.

Please note that calls to the main contact centre may sometimes involve a wait, particularly in busy periods. Where possible, please use a telephone number which is more specific to your enquiry. You can find a list of our locations and services under our A-Z list.


Email: ContactCentreSPH@swlstg.nhs.uk

Car parking

Car parking charges apply to visitors at:

  • Springfield University Hospital
  • Tolworth Hospital
  • Richmond Hospital
  • Livingston House

Parking charges also apply at other sites where the Trust provides services but which are not owned by the Trust. For further information on these charges, please refer to the relevant website:

Our car parking charges are as follows:

  • £3 up to 2 hours
  • £5 up to 4 hours
  • £10 up to 12 hours
  • No return permitted within 2 hours.

We are committed to keeping car parking charges low for our patients. Therefore, concessions are available so that no care/service user will pay more than £3 regardless of their length of stay. However, the minimum charge of £3 will always apply. If you believe you are entitled to this concession, please get in touch with our security department on 020 3513 6111, and ask to be added to the authorised users list.

If you are able to, please consider using public transport, cycling or other methods of transport to get to your appointment.

 

Electric Vehicle charging points at Springfield

Shaftesbury’s car park has 30 EV points and  Trinity's car park has 8.

It is important to note that all of the EV points at the Trust are public which means that visitors, service users and staff can use them when required. Also, the EV spaces can only be used for the duration that the vehicle is being charged, a fact which is clearly highlighted on the signage surrounding the charging points.

The cost of using the EV points is set at 57 pence per kilowatt hour (kWh) which has been set to align with the price points found locally as well as an allowance for the Trust to meet the costs of the ongoing operation and maintenance of the points.

With the Monta app

  1. Scan the QR code on the Monta app, not just on your phone.
  2. Adjust the charging settings, add a payment method and swipe to charge.

Without the Monta App – using a Radio Frequency Identification (RFID) Tag

  1. Create a Monta account online and add the RFID tag to the account,
  2. Plug in and tap the RFID on the charge point and the charge will start.

 

Parking enforcement

Our parking terms and conditions are enforced by the issuing of Parking Charge Notices in accordance with the British Parking Association's Approved Operators Scheme. You can pay your Parking Charge Notice on-line.

If  you wish to appeal against a Parking Charge Notice you must do so in writing with 28 days from the date of issue.  All correspondence must include your name, address, registration number and PCN number as well as the full name and address of the driver if different.  Appeals should be addressed to:

Head of Security Storey Building
Springfield University Hospital 
7 Springfield Drive 
London
SW17 0YF

Telephone appeals will not be accepted.

 

Disabled parking

The Trust wishes to support staff/visitors with mobility problems by facilitating parking in the area most suitable to their needs. Blue badge holders can park free of charge providing they are displaying the blue badge clearly visible through their window screen.

Blue badge holders using the following car parks will need to register for authorised users’ status with Security on 0203 513 6111, where the Trust has ANPR system in operation. ANPR operates at the following locations;

  • Springfield University Hospital
  • Tolworth Hospital
  • Livingstone House

The ANPR system is unable to determine if vehicles have blue badge status. Unregistered vehicles run the risk of receiving a PCN.  

 

Free parking concessions

Parking will be provided free to all outpatients who attend the hospital for an appointment at least 3 times within a month and for an overall period of at least 3 months. A ‘month’ is defined as a period of 30 days.

Free parking will be provided to the parent or guardian of a child under 18 years of age, who is admitted as an inpatient at hospital overnight. This applies to a maximum of 2 vehicles.

The ward or department will advise service users and families of the above concessions and as required enter the vehicle registration details to the authorised vehicle list by using the First Parking app. If the ward or department does not have access to the authorised vehicle app they should call the Security Department on 0203 513 6111 to log the vehicle.

Getting to us

You can plan your journey to any of our sites via TfL’s Journey Planner or via Google Maps by inputting the postcode.

If arriving by public transport, the site is a 20-minute walk from both Tooting Bec and Tooting Broadway tube stations and Earlsfield station

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