Ways we are improving the Adult Patient Journey
Our Trust’s Adult Patient Journey programme is working to provide great care to our acute and older inpatients and community patients. Its principles are to ensure patient care is purposeful, avoids crisis, is timely and least restrictive, and is recovery focused.
It works in a number of areas across our Trust, and we have created a video and a number of case studies which describes this work:
- Helping patients get fast mental health support in Emergency Departments with a ‘Mental Health Navigator’ offering quicker access to the right care.
- Ensuring that care for inpatients is meaningful from the very start, with a clear focus on recovery with a new, straightforward ‘Purposeful Admission’ form completed at the point of admission.
- Supporting patients while they wait for treatment in the community by staying in touch , with reassurance and signposting towards self-help resources.
- Helping patients who are clinically fit for discharge to rejoin the community in Burntwood Villas to remove barriers and create better ways of working .
- Helping patients in Lavender Ward avoid relapse and readmission by working with mental health charity Sound Minds.
Find out more about our Adult Patient Journey programme here.
