Richmond and Kingston Child and Adolescent Mental Health Service (CAMHS) Single Point of Access

  • The team at Richmond and Kingston CAMHS Single Point of Access receives all new referrals for children and young people with a range of mental health or emotional wellbeing concerns within the Richmond and Kingston boroughs.

  • Base: Tolworth Hospital
  • Service Type: Child and Adolescent Mental Health Services
  • Service Contact: camhsspaadmin@swlstg.nhs.uk – for referral queries only
  • Service Category: Community
  • Disabled access: Yes
  • Address: Woodroffe House, Tolworth Hospital,  Red Lion Road, Tolworth, KT6 7QU
  • Reception hours: Monday to Friday, 9am-5pm
  • Reception phone number: 020 3513 4499

About our care

The CAMHS SPA team screen all referrals to ensure that the child / young person is directed to the most appropriate service, including completing telephone screenings, or offering face to face appointments with the family and / or relevant professionals as deemed appropriate.  We do not offer telephone or face to face screenings for all referrals, so request that referrers please complete all referral questions on the form including demographics and risk details, so that we can prioritise cases appropriately. 

Once processed the referral may be accepted to one of the South West London & St George’s Mental Health Trust Tier 3 CAMH Services, or to the Emotional Health Service (Tier 2 CAMH Services) within Achieving for Children.  We also accept referrals on behalf of local youth counselling services and may signpost young people and their families to other local support services and resources.  Our CAMHS SPA also receives and triages referrals looking at possible Autistic Spectrum Disorder / Condition (ASD / ASC) and / or Attention Deficit Hyperactivity Disorder (ADHD).  

If you wish to make a referral please go to the Referrals And Access section

Who is this service for?

Our CAMHS SPA triages referrals for children / young people under the age of 18 who either: 

  • live in Kingston or have a Kingston GP or 
  • live in Richmond or have a Richmond GP 

Please note certain CAMH Services (such as those for neurodevelopmental assessment services and psychiatry / Tier 3 CAMHS) are determined by the location of a young person’s GP.  

If we receive a referral for a young person that is either out of our area or indicates that the support required means they must have a Kingston or Richmond GP, we will be unable to accept the referral.  If this is the case, we will contact the referrer and family with advice. 

If you wish to check whether a GP is a Kingston or Richmond one, please do refer to our  K&R GP List [pdf] 358KB . (Please note: this is determined by which Integrated Care Board a GP is aligned with and not by the GP surgery address).

Referrals and access

Referrals and access

CAMHS is the umbrella name for a range of services that assess and treat young people with emotional, behavioural or mental health difficulties.There are a variety of services within Kingston and Richmond providing CAMHS support, and our CAMHS SPA receives and triages new referrals for young people to consider which service would be the most appropriate to support them with their current difficulties.

To make a new referral:

  • GPs are advised to make referrals via the Electronic Referral System (eRS). This route will be the only way for GP Practices to send in referrals. 
  • All other professional referrers or referrals from parent and family can refer directly to our CAMHS SPA by completing our   electronic referral form [docx] 105KB  and emailing it to  krcamhsreferrals@swlstg.nhs.uk  
  • We welcome 16  and 17 year old young people who wish to make a self-referral to complete our   Self-referral form [docx] 98KB  and email it to us on the above email.
  •  If you are concerned that a child or young person may have an eating disorder, it is recommended to make a direct referral to the  CAMHS Eating Disorder Service. 

Please note:

  •  Any referral forms with missing information may not be progressed, and a request made for any missing information to be provided.
  •  If a child or young person is already open to a CAMH service, we would encourage families to contact that service directly with any concerns they may have as our CAMHS SPA has no influence over treatmentor appointment waiting lists, or with influencing changes to an existing treatment plan. 

Concerns about a child or young person’s safety: 

Should you have concerns about a child or young person’s safety then please do refer to our   Safety plan letter 104KB  which can be used by families and young people, alongside our  Advise and Resources Handout.pdf[pdf] 908KB

Please also see: