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Merton and Sutton EIS is the community mental health service specialist for people presenting with a first episode of psychosis for the London boroughs of Merton and Sutton.
- Service Type: Adult Community Services
- Service Contact: EISMertonSutton@swlstg.nhs.uk
- Service Category: Community
- Disabled access: Yes
- Address: The Wilson Hospital, Cranmer Road, Mitcham, CR4 4TP
- Reception hours: Monday to Friday 9am - 5pm
- Reception phone number: 020 3513 5000
About our care
Early Intervention Services (EIS) are part of the modern community mental health agenda originally outlined in the National Service Framework for Mental Health and The Mental Health Policy Implementation Guide (Department of Health 1999, 2001).
In October 2014, NHS England and the Department of Health jointly published Improving access to mental health services by 2020. This document outlines a set of access and waiting time standards for across mental health services between 2016 and 2020.
The importance of EI Services is highlighted in NICE Clinical Guidelines (2014).
Who is this service for?
Anyone aged 17 - 65 with a first episode of psychosis or people having had a psychotic episode or receiving their first treatment for psychosis in the last 12 months will be assessed and engaged with by the team.
The service will accept referrals for individuals who meet all of the following criteria:
- Living within the London Boroughs served by the team
- Aged 17 – 65
- With a level of risk manageable within the community
- With a primary diagnosis, or suspected diagnosis, of psychotic disorder.
Clients with affective disorder (Bipolar I disorder or recurrent depression) may be appropriate if they have psychotic symptoms
- We will accept transfers from other EIS teams still within their first two years of treatment.
- People with psychosis and secondary drug abuse or co-morbid personality disorders will not be excluded
Exclusion criteria:
- Clients over the age of 35 with a Duration of untreated psychosis (DUP) of 5 years or more may not be considered appropriate, we will assess on a case-by-case basis (in line with LEIN Policy 2023).
- Clients who had previous contact with mental health services for psychosis (more than 12 months ago).
- Clients with primary treatment needs related to a diagnosis of personality disorder.
- Transient substance-induced psychosis will not be considered appropriate (those only psychotic in the context of intoxication with substance).
- Clients with a long history of bipolar disorder or recurrent depression may not be considered appropriate and will be considered on a case by case basis.
- Clients with organic psychosis
- Patients with a moderate to severe Learning Disability or Neurodevelopmental disorder who develop psychosis and are likely to have their needs best met in the relevant services.
- There is currently no at risk mental state service (ARMS) in SWLSTG Trust.
Decisions about acceptance into the Early Intervention Service may be helpfully guided by several key principles. These include:
- Early Intervention (EI) should be offered to service users whose needs justify the resources and pertinent expertise allocated.
- Provision of an extended assessment to improve decision making is good practice.
- An inclusive approach (particularly for disadvantaged groups) is essential.
- Willingness to engage in partnership working if key expertise is held by other services.
- The predominant clinical needs of the service user should be at the heart of any decision on eligibility for EI services.
- EI services will offer expertise and support in all First Episode Psychosis (FEP) cases when psychotic symptoms are present, however, where the predominant need is not psychosis but another co-morbid difficulty or long term condition, overall responsibility for care may be more appropriately led by the service which is providing support for the primary difficulty. (NIMHE (EI) acceptance criteria guidance 2008).
Referrals and access
Referrals are accepted from:
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The Single point of access (SPA)
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IRHs
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Liaison Psychiatry Service
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Home Treatment Team
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Inpatient services
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Prisons
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Psychological Therapy in Primary Care Service
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Specialist Services, e.g. Community Alcohol Team / CAMHS
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Other EIS teams if the client moves to one of the Trust boroughs
Referrals are completed using the referral form on RIO. Out of trust services would email the relevant clinical information to the team’s email address.
Patient information
People referred to the service will work with the team to develop an individualised plan for their care and support. A named professional will be assigned as their care co-ordinator and they will be the main point of contact and meet with them regularly.
Care provided by Merton and Sutton Early Intervention Service includes:
- Prompt assessment for those with a suspected first-episode of psychosis and flexibility with appointment times
- Information to help people understand psychosis and treatment options
- A choice of psychological and pharmacological treatments
- Medication reviews and support with switching medication or for treatment resistant patients
- Care designed to support medication compliance
- Psychological treatments including individual Cognitive Behavioural Therapy (CBT) and Family Intervention for Psychosis
- Psychosocial interventions to support education, compliance and relapse prevention
- Regular physical health checks, monitoring and appropriate treatment
- Support with other difficulties such as low mood, anxiety and substance misuse
- A crisis plan and prompt service response to severe difficulties
- Support with employment, training and/or education
- Support, information and advice for families and carers.
- Developing supportive relationships with service users and their families
Care provided follows guidance, standards and recommendations provided by the National Institute for Health and Care Excellence (NICE).
Useful resources include: