Share your feedback on our Recovery Cafés
The NHS in south west London is inviting feedback from people who have used a Recovery Café (also known as Crisis Cafés), may use one in the future, or from carers of those who have used these services.
Recovery cafés provide a safe and welcoming space for people experiencing a mental health crisis who do not require emergency or hospital care. These cafés are usually open during the evenings and weekends, when other mental health services may be unavailable. They are staffed by trained professionals who can offer practical support, advice, and a calm environment to talk. The service is open to anyone aged 18 or over.
They are looking at how these services are provided to make sure people will receive the same quality of care no matter where they live.
If you have 10 minutes, please consider completing the survey. It is open until 31 August 2025.
- Participants will have the option to enter a prize draw for a £100 shopping voucher.
- There is also an opportunity to express interest in taking part in a one-to-one conversation (online or by phone) to share your experiences in more detail. If selected, you will receive a £30 shopping voucher as a thank you.
- To express your interest, you can either complete the survey or contact Jill Mulelly directly by email at jill.mulelly@swlondon.nhs.uk or by phone on 0204 526 2722.
To take part in the survey or find out more, please visit the link below:
All the information will be confidential and only used to help inform how these services are run.
Find out more about urgent support available in South West London: Urgent Help
