Know who to turn to: new NHS resources support signposting in South West London
New resources are now available to support local people, healthcare partners, and community leaders and organisations in signposting to key NHS mental health services across south west London.
The new 'Know Who to Turn To' mental health signposting toolkit includes a range of printable and digital resources designed to raise awareness of the support available for people experiencing mental health difficulties, including those in crisis.
Click here to download the Know Who to Turn To toolkit.
Accessing the right support at the right time
The toolkit has been developed to support improved access to both urgent and non-urgent mental health services, ensuring that people across our communities know where to turn when they or someone they know needs help.
Urgent support is available including NHS 111 and crisis telephone services for adults and young people, as well as our network of local Recovery Cafés providing out-of-hours, walk-in support for adults. Non-urgent help includes NHS Talking Therapies, GP support and wellbeing resources like the Every Mind Matters digital tool and Togetherall for young people.
Print and share our traffic light leaflet
As part of the toolkit, a ‘traffic light’ leaflet is available to download, print and share. Designed for use in public and professional spaces, the leaflet offers clear, colour-coded guidance to help people understand when and how to access:
- Non-urgent support: GP, NHS Talking Therapies, Every Mind Matters
- Urgent support: NHS 111 ‘press 2 for mental health, the South West London Mental Health Crisis Line, the Children and young people’s CAMHS Crisis Line, and Recovery Cafes (also known as Crisis Cafes)
- Emergency support: 999 or local A&E, if someone’s life is at risk.
The leaflet is suitable for community locations like GP practices, pharmacies, schools, housing organisations, libraries, and other settings where people may be looking for help for themselves or others.
Download and share our digital resources
As well as this leaflet, we are encouraging all partners, professionals and community networks in south west London to download and use our digital toolkit, which includes social media graphics, web banners, posters and suggested messaging for newsletters and websites.
If you want to quickly and easily share key information you can also re-post from the following links via social media:
- Mental Health Crisis Line video on Instagram
- Mental Health Crisis Line video on Facebook
- Recovery Cafe post on Instagram
- Recovery Cafe post on Facebook
By working together, we can ensure that more people in south west London are supported to access the help and support they need, whether urgent or non-urgent.
Download the Know Who to Turn To toolkit
Get help with medicines
For patients under our care, our Trust pharmacy teams also offers a dedicated helpline providing advice and support.
Trust patients with any questions or concerns about the medicines they are taking can call our Medicines Helpline on 020 3513 6829, Monday to Friday from 9am - 5pm, to speak to one of our pharmacists.
Our MindMeds app can also help to log and keep track of medication. Patients can download it today on Android or Apple.
Download and share the toolkit
For more information or support in using the toolkit, please email communications@swlstg.nhs.uk
