CAMHS Dynamic Support Team wins Personalised Care Award
The CAMHS Dynamic Support Team has been recognised at the Personalised Care Awards 2025 London, celebrating outstanding person-centred care across the capital. The team received the Shared Decision-Making Award for their unwavering commitment to ensuring that every child, young person and family they support is genuinely heard, understood and actively involved in decisions about their care.
The award highlights the team’s dedication to the principle of “no decision about me, without me”. Through clear communication, compassionate listening and true partnership working, the Dynamic Support Team ensures that people understand their care options, can express what matters most to them, and feel empowered to make informed decisions aligned with their goals and values.
Beyond delivering a service, the team has created a culture rooted in
respect, collaboration and shared responsibility. Their work demonstrates that personalised care is not just an aspiration, but a consistent, everyday practice.
Speaking on behalf of the whole team, they said: “We’re incredibly honoured to receive this award. It celebrates the passion, teamwork, and dedication behind our vision to make sure every decision is made with the people we support. Thank you for this recognition.”
At the awards ceremony, the team was commended with the following words:
"‘This pioneering team has transformed mental health support for autistic children and young people across South West London through true shared decision-making.
The Dynamic Support Team was created to provide, intensive autism-informed community care for young people at risk of hospital admission, family breakdown, or school exclusion. Working flexibly and compassionately, the team moves at each young person’s pace, involving families as equal partners and ensuring that care decisions reflect every child’s voice, strengths, and sensory needs.
Their whole-family approach has achieved extraordinary results: a 100% reduction in deliberate self-harm and absconding incidents, improved engagement with education, greater daily living independence, and stronger social participation. Parents consistently describe the team as ‘supportive, constructive, and non-judgemental’ with all reporting effective collaboration and communication.
Through creative communication methods – from written exchanges to visual tools and interest-based activities – the Dynamic Support Team ensures every young person can express what matters to them. Their training on health and care passports, now embedded in universal care plans, is influencing wider Children and Adolescent Mental Health Services practice.
This team’s work exemplifies personalised, trauma-informed care build on partnership, empathy, and trust. "
