Staff Survey 2025: Overall experience of colleagues improves again as Trust continues journey to create ‘Great Place to Work’
South West London and St George’s Mental Health NHS Trust has achieved its fourth consecutive year of improvements in the National NHS Staff Survey.
Once again this year nearly 2000 colleagues (62%) completed the survey — with significant engagement rates from our clinical colleagues for a second year running.
Our overall experience has improved again, continuing the progress we’ve seen over the past few years. This is not only positive for our staff, we know that happy staff provide even better care.
Some highlights are:
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81% of respondents say ‘Care is our top priority’ – this has maintained since last year and is higher than most other mental health trusts
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69% of respondents would recommend our Trust as a place to work – this has increased since last year and is higher than most other mental health trusts
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65% would recommend our care – this has maintained since last year and is higher than most other mental health trusts
We’ve also seen improvement across each of the NHS People Promise areas, particularly in feeling compassionate and inclusive, learning and development, recognition and reward, and morale. We are now at or above the mental health average in 7 of the 9 areas, which is a big step forward from last year.
Chief Executive Vanessa Ford said:
“The results are important for so many reasons. Working together, we use the results to continuously improve as an organisation, and the way we work in our teams. We know that engaged and empowered colleagues create a positive culture which results in better patient care and a more positive experience for everyone.
"The latest results reflect a lot of hard work across our organisation, including actions responding to previous staff survey results. I am especially pleased to see the continuous improvement in our inclusivity scores - with more people saying that we respect individual differences.
"And yet we also know that there is work to do — colleagues are telling us we have more to do to create fair flexible working opportunities and having the tools they need to work as effectively as possible. We continue to prioritise our response to incidents of violence and aggression and are focused on ensuring the health and wellbeing of our colleagues is a priority. I am committed to making progress in these areas together with our staff and patients."
You can access our National Staff Survey Benchmark Report and Breakdown Report – and view other organisations’ results on the NHS Staff Survey website.
