Carers and confidentiality
We do our best to keep carers, family members and friends informed and involved.
If the person you care for is accessing our services, they will have a named care co-ordinator or other professional who supports the person using our services to achieve their care plan goals, and who you can talk to. In addition, each team has a named carers champion whose role is to promote and develop carers issues within their service.
Sometimes we are bound by confidentiality and the patient's wishes and cannot share certain information with you. In these situations, we will explain this to you. We can still listen to you and provide you with information and support in your own right. If at any time consent is withdrawn, staff are still able to give general information but not personal information. You can find out more in our Confidentiality: a guide for families, carers and friends leaflet.
You can find out more about your rights as a carer relating to the Mental Health Act in our Mental Health Act leaflet.